Privacy PolicTerms and Conditions
Terms and Conditions
Art. 10 LSSI: www.altairhotel.net is a domain in Internet of Loureiros Hoteles S.L. ownership. It consists on a Limited Company constituted according to the legislation of Spain and with headquarters in Loureiros Street 12, CP 15704, Santiago de Compostela, La Coruña. Its CIF is B-70317409 and it is registered in the Companies House of Santiago de Compostela, Volume 152, book() , Sheet 42, Section (8) page number SC-45977, 1ST inscription.
These terms and conditions (which can be modified at anytime) apply to all our services made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the "website") and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).
These pages and the content that they provide through this website (the “Service”) belong, are managed and supplied by Loureiros Hoteles S.L. They can only be used with personal and not commercial purposes, and they are subjected to the terms and conditions described as follows.
1. Range of our service
The information that we show is based in the up to date information of the services and prices of our hotels. Although we try that our service is the most accurate possible, it is not always possible to verify or guarantee that all the information is exact, complete or correct. We will not be responsible of mistakes (like evident mistakes or typographic mistakes), interruptions (because of temporary and/or partial failure of the system or because of repairs, updates and maintenance of our website or other reasons), imprecise information or lack of information.
Our services are only for personal and not commercial use. Therefore, it is not allowed to resell, deep-link, use, copy, monitor (using spider or scrape for example), show, download or reproduce the content, the information, the software, the products or the services available in our website for any commercial or competitive activity.
The prices showed in our website are highly competitive. They are calculated per room and complete stay, and are shown including VAT and other taxes (subject to possible modifications) unless otherwise stated in our website or in the confirmation email.
We kindly request our future guests to consult the details of the room and the price thoroughly to know the conditions before making the booking.
In accordance with the Organic Law 15/1999 of Protection of Information currently in Force, we inform you of that personal data that you should facilitate us in your reservation or request of information, will be included and treated in a file of our property. When you push the button “SEND", the User agrees to the treatment of his information.
CompostelaBoutiqueHotels.com follows some ethical norms and respects your privacy. With the only exception of the disclosure of data required by the law in each jurisdiction and of your name, your email address and the data of your credit card compulsory to complete the reservation, we will not reveal your personal information to third parties without your consent. Nevertheless, we reserve the right to reveal your data to our member companies (inside and outside the European Union), to the employees of those companies and to our agents and representatives of confidence, who could have access to this information with our permission and who need to know or have access to it to offer our service (including customer services and internal services such as audits or normative fulfilments).
Likewise, we inform you that at any time you will be able to make use of the rights of access, rectification, cancellation and opposition recognized in the Organic Law 15/1999, of December 13, 1999, of Protection of Personal Data, by notifying it to firstname.lastname@example.org
4. Service of free on-line reservation
The service of on-line reservation is free. We will not charge for our service or add booking surcharges to the price of the rooms. We will not make any charge in your credit card, since you will pay your stay directly in the hotel.
5. Credit card
We need the data of your credit card to guarantee the reservation. It is possible that we verify your credit card data by means of a pre-authorisation. To be able to safeguard and encode the information of your card, we use the "Secure Socket Layer technology (SSL)".
We kindly request you that you verify the details of the room and the price carefully to know the conditions before making the booking.
In case of fraud or unauthorised use of the credit card by third parties, the majority of banks and credit card companies cover all the resultant expenses of the fraud or bad use, which in occasions can be subject to a deductible quantity (usually 50 EUR or the equivalent in the local coin). In case that the issuing company or bank charges a quantity to you resultant from unauthorised transactions of a reservation made in our website, we will pay you back this quantity (up to a maximum of 50 EUR or the equivalent in the local coin). To be able to indemnify you, you must inform of this fraud to the issuing company your credit card (according to its norms and procedures of information) and contact with us immediately by email (email@example.com). In the subject of this e-mail, you must write “Credit card fraud” and provide us with us proofs of the charge of the deductible quantity (e.g. Policy of the company issuing the credit card). This compensation is applied to the reservations made by means of credit card using the safe server of our sites and to the unauthorised use of your credit card in the safe server, by our mistake or negligence, of which you are not responsible and this needs to be proved.
When making a reservation in a hotel, you accept its conditions of cancellation and no show, as well as other additional terms and conditions of the hotel that can affect your reservation or your stay. We include here the services and/or products offered by the hotel (please consult the terms and conditions of delivery directly in the hotel). You can find the general conditions of cancellation and no show of each hotel in our website, in the pages of information of the hotel, during the process of reservation and in the confirmation e-mail. Please take into account that some prices or special offers do not allow changes or cancellations. We kindly request you that you verify the details of the room and the price carefully to know the conditions before making the booking.
If you wish to review, modify or cancel your reservation, please verify your email of confirmation and follow the instructions indicated. Please bear in mind that we could apply supplements for cancellation according to the conditions of cancellation and no show of the hotel. We recommend you that you read these conditions carefully before making the reservation.
7. Additional correspondence
When finalising a reservation, you accept to receive an email, which can be sent to you shortly before the date of arrival, in which you will find information relevant for your booking and destination. Also you accept to receive another email, which can be sent after your stay in the hotel, in which we invite you to answer a survey. Apart from the confirmation of your booking, of the survey and of the emails to which you have subscribed, we could send you information of your interest with commercial information and punctual offers of us or our group.
In agreement with the arranged in the Law 34/2002, of July the 11th, of Services of the Information Society and of Electronic Trade, an easy way to cancel these communications will be indicated in every sending.
8. Exemption of responsibility
According to the limitations indicated in these terms and conditions, and to the extent permitted by law, we will only be responsible of the direct damages that you might suffer, pay or contract owing to faults attributable to our obligations in reference to our services, up to the total cost of your reservation, as indicated in the confirmation e-mail.
However, to the extent allowed by law, neither us nor any of our directors, employees, representatives, subsidiary, companies affiliated, distributors, affiliated, headlines of licence, or other people involved in the process of creation, sponsorship and promotion of the page and his contents will be responsible of:
(i) Losses or damages that may be punitive, special, indirect or consistent, losses of production, of profits, income, agreements, as well as losses or damages of customers or of reputation and losses of demands; (ii) errors relative to the information (description including prices, availability and classifications) of the available hotel in our website; (iii) services or products offered by the hotel; (iv) losses, damages or costs (direct, indirect, consistent or punitive) that you may suffer, contract or pay, arisen or relative to the use, unavailability or delay of our website; or (v) by damages, losses or costs (personal: wounds, death, damage in the property, direct or indirect, special, consistent or punitive), that you may suffer, contract or pay, being this owing to acts (legal), errors, infringements, negligence (flagrant), deliberate bad professional behaviour, omissions, breach of contract, erroneous representation, extra contractual objective responsibility or (complete or partially) attributable to the hotel (its employees, managers, the staff, representatives or member companies), including any cancellation (partial), overbooking, strike, force majeure or other circumstances beyond our control.
Unless stated otherwise, the necessary software for our services or similar systems, the one used in our website, and the intellectual property rights (including copyrights) of the contents and the information, as well as the material of our website belong to Loureiros Hoteles S.L., his providers or distributors.
To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with Spanish law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in La Coruña, Spain.
The original Spanish version of these terms and conditions may have been translated into English. The translated version is a courtesy and not an official translation and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the Spanish version and the other language version of these terms and conditions, the Spanish language version to the extent permitted by law shall apply, prevail and be conclusive. The Spanish version is available on our website or shall be sent to you upon your written request.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.
The holder of the web declares that he does not use any automatic procedure of withdrawal of information to keep the record of the users who visit his web page such as "cookies", "spyers" …